How Boost Yours rebuilt Reset Medi Spa's acquisition system — taking booking rates from 20% to 70% and tripling revenue in 90 days.
About Reset Medi Spa
Reset Medi Spa is a K-Beauty wellness clinic offering premium skin treatments and non-invasive body care. Operating in a competitive beauty market, the clinic had a high-quality offering but struggled to convert online interest into booked appointments consistently.
The Problem
Reset Medi Spa had strong customer satisfaction and genuine repeat business — but almost no one outside the existing client base knew the clinic existed. A difficult location, heavy dependence on referrals, and low booking conversion efficiency meant that excellent service quality wasn't translating into the growth the business deserved.
The core problem wasn't the product — clients who found Reset loved it. The problem was visibility. The acquisition system didn't exist. There was no reliable, scalable way for new clients to find the clinic and convert into bookings.
The brief: "Make us visible. Build a system that fills the calendar consistently."
Our approach
A K-beauty positioning strategy was built to differentiate Reset Medi Spa in a competitive wellness market. Performance campaigns targeting K-beauty and wellness audiences drove consistent new enquiries, replacing referral dependency with a scalable, always-on lead generation system.
A booking funnel and automated follow-up system was built to handle enquiries at scale. Previously, many enquiries went unanswered or were followed up too slowly. The automated system ensured every lead received a timely, professional response — lifting booking conversion from 20% to 70%.
Retargeting campaigns kept the clinic top-of-mind for warm audiences, reducing the gap between first enquiry and first booking. Brand awareness campaigns built long-term visibility and positioned Reset Medi Spa as the recognised K-beauty destination in the local market.
The numbers
Before vs After
Booking rate increased from 20% to 70%, and revenue grew 300% within months after the campaigns and automation launched.
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